When using the Heartland Retail / Shopify Connector, we ask that you create 4 non-inventory items in Heartland Retail Point of Sale. Hyperspace will add these as line items to Sales Orders if certain scenarios occur.
Please create these 4 items as non-inventoried products where TRACK INVENTORY ON THIS ITEM is disabled.
It is very likely that you will never see these line items on a Sales Order. They will only appear under very special circumstances. Please name all 4 items accordingly.
1. POS Miscellaneous Charge
2. Customer owes you
3. You owe Customer
4. Refund Discrepancy