Connecting Hyperspace to Lightspeed Retail

Once you have created your Hyperspace account and it has been approved by your Hyperspace Project Manager, you will be able to login. The next step is to connect Hyperspace to your Lightspeed Retail account.

When you login for the first time to Hyperspace, you will see a large red bar at the top of the screen.

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Click this Red Bar and you will be taken to the login screen for Lightspeed Retail Point of Sale. 

Login with a username and password that will not be removed from Lightspeed Retail anytime soon. Please note the following:

1. If this user does not have a manager or administrator role in Lightspeed Retail, the connection to Lightspeed Retail will not operate. 

2. If you remove this user (employee) from Lightspeed Retail, the connection to Hyperspace will be removed also. It is very easy to reconnect Hyperspace with a different user, but you should sign-in with a user that will be with the company for awhile.

Once you have signed in to Lightspeed Retail a screen will appear asking you to Authorize Application access.

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Click the Authorize Application button. The system will navigate you back to Hyperspace and the red bar will no longer appear at the top of the screen.

If you have products in Lightspeed Retail, you can test the connection.

Click on the Inventory button at the top of the Hyperspace dashboard.

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At the bottom of this tab click the + MORE button,

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And under that button is a blue LOAD INVENTORY button. 

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Click on the Load Inventory button and Hyperspace will check Lightspeed Retail for existing products, product images, stock and more and begin syncing to Hyperspace. In a few minutes all of your product data will appear under the Inventory tab in Hyperspace.

The Load Inventory button is also a good button to press to get instant updates on anything added to Lightspeed in the last minute.

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