Deleting or Disabling Products for Magento Integration

There are several ways to remove items from Magento using the Hyperspace integration.

Disabling Products

You can disable a product that is checked SELL ON WEB using the DISABLE checkbox in Hyperspace. This is located next to each product in the INVENTORY tab in Hyperspace. The product will still remain in Magento but it will not appear online to your customers. This does not delete the product from the Magento admin. The DISABLE button will only hide it so it does not appear online to your customers.

Note: Be sure to leave the SELL ON WEB checkbox checked.  If it is unchecked, this will break the connection to sync and Hyperspace cannot tell Magento to disable the product.

Screen_Shot_2018-10-11_at_10.01.45_AM.png

Deleting Archived Products from Magento

You cannot delete products in Lightspeed Retail, you can only archive products in Lightspeed Retail. When you archive a lot of products to clean out Lightspeed Retail Point of Sale, Hyperspace has a function that you can run that will automatically remove all of the archived products from Hyperspace and Magento.  This process will delete the products from your Magento Admin. At the bottom of the Inventory tab in Hyperspace you can click 'Remove Archived Products'. 

Screen_Shot_2018-10-11_at_10.45.32_AM.png

 

Deleting Products from Magento without Archiving 

You can delete products directly from Magento if you want. If you do this, be sure to uncheck the SELL ON WEB button in Hyperspace for products that you delete. If you do not uncheck this button, the product you delete from Magento will come back. 

Screen_Shot_2018-10-11_at_10.50.31_AM.png

Disable Checkbox in Lightspeed Retail

Hyperspace will be adding a new feature so you can create a custom field in Lightspeed Retail called: DISABLE. Checking this box will automatically click the DISABLE button in Hyperspace. This feature will be released on 01/01/2019.

Screen_Shot_2018-10-12_at_12.39.48_PM.png 

Was this article helpful?
0 out of 0 found this helpful