This item cannot be accessed because the listing has been deleted, is a Half.com listing, or you are not the seller.

You may be running into this eBay error "This item cannot be accessed because the listing has been deleted, is a Half.com listing, or you are not the seller."

Here are a summary of the steps I have taken to resolve this issue. 

  • Find the item in Hyperspace with that error 
  • Find it in Lightspeed 
  • Duplicate that product (*You will need the Image, UPC, Manufacturers SKU, details of the original product*)
  • Upload the image
  • Update stock 
  • Paste the originals UPC and MPN to this copy
  • Archive the original 
  • Load inventory in Hyperspace
  • Find the product 
  • Product sync selected 

 

Below are some images to help with this process. 

 

Step 1

1.png

Step 2

2.png

Step 3

3.png

 

Step 4

4.png

 

Step 5 (You will need to login to Lightspeed Retail)

5.png

Step 6

6.png

 

Step 7

7.png

 

Step 8

8.png

The following steps are only if you do not have the Original Image. 

(You will need to take a screen shot of the Original image to post to the new item)

9.png

10.png

11.png

12.png

 

Duplicating the Product (Note that the duplicate product will not have Inventory, UPC, or Manufacturer SKU)

Step 1

13.png

Step 2

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Step 3

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Step 4

after_uploading_iamge.png

Step 5 Add inventory

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Step 6 Add the following information from the original product

screenshot-us.lightspeedapp.com-2019.01.30-09-27-23.png

Step 7 You will need to Archive the original product

Archive_button.png

 

Step 8 Go back to Hyperspacecloud.com and select the eBay tab

1.png

 

Step 9 Select the Green "+More" button and select "Load Inventory"

load_inventory.png

 

Step 10 After the process is complete (Click here) 

click_here.png

 

Step 11 

final_step.png

 

After this process completes click the "here" word in the Hyperspace message and check to see that it has been listed on eBay with the correct details. 

 

 

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