Brett Gordon
Activity overview
Latest activity by Brett Gordon-
Brett Gordon created an article, 402 Payment Required Error
A 402 Payment Required error in ShipStation typically indicates a billing issue with your ShipStation account. This may be due to an outdated or invalid credit card, a failed payment attempt, or a ...
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Brett Gordon created an article, Omnichannel Loyalty Integration with Heartland Retail
Heartland Retail integrates with several third-party loyalty solutions, enabling customers to earn and redeem points both online and in-store. If you're using an eCommerce platform like Shopify, yo...
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Brett Gordon created an article, Resetting your ShipStation API Keys
You may have received this notice from ShipStation. "Expiration dates are being added to ShipStation API keys. Your existing keys will expire on MM/DD/YYYY. To rotate your API key and avoid servic...
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Brett Gordon created an article, Purchase Order Sync Workflows
Hyperspace offers 3 different workflows or processes in which to sync Purchase Orders between the Point of Sale and NetSuite ERP. Hyperspace also offers synchronization workflows for Store Transfer...
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Brett Gordon created an article, Amazon SP-API Developer Update
Amazon introduced a new API to download orders called SP-API. Hyperspace upgraded all systems to support the new API. Unfortunately, Amazon has also created a new secondary process that requires Hy...
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Brett Gordon created an article, Order Sync / Download Tips
If orders have stopped syncing from Shopify to Heartland Retail Point of Sale, please check the following: A. The most common reason for orders to stop syncing to Heartland Retail Point of Sale i...
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Brett Gordon created an article, Hyperspace Integration - New Feature Requests
‘Outside of the Box’ Requests If you currently use Hyperspace for integration, the time may arise when you require a new feature or setting that does not exist in the platform today. It may be som...
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Brett Gordon created an article, Creating a Sales Representative in Heartland Retail Point of Sale
To create a Sales Representative in Heartland Retail Point of Sale, you create a new user like any other employee. You want to click the Sales Rep for POS and Sales Orders button. Hyperspace has a...
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Brett Gordon created an article, Adding non-inventory products to Heartland Retail Point of Sale
When using the Heartland Retail / Shopify Connector, we ask that you create 4 non-inventory items in Heartland Retail Point of Sale. Hyperspace will add these as line items to Sales Orders if cert...
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Brett Gordon created an article, Create an API Token for Heartland Retail Point of Sale
Follow the steps below to generate your API token. 1. Click on the right drop-down under your name and click on ‘My Account’ 2. Click on the ‘API Tokens’ tab 3. Click on ‘Generate new toke...