Brett Gordon
Articles
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Amazon SP-API Developer Update
Amazon introduced a new API to download orders called SP-API. Hyperspace upgraded all systems to support the new API. Unfortunately, Amazon has also created a new secondary process that requires Hy...
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Order Sync / Download Tips
If orders have stopped syncing from Shopify to Heartland Retail Point of Sale, please check the following: A. The most common reason for orders to stop syncing to Heartland Retail Point of Sale i...
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Hyperspace Integration - New Feature Requests
‘Outside of the Box’ Requests If you currently use Hyperspace for integration, the time may arise when you require a new feature or setting that does not exist in the platform today. It may be som...
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Creating a Sales Representative in Heartland Retail Point of Sale
To create a Sales Representative in Heartland Retail Point of Sale, you create a new user like any other employee. You want to click the Sales Rep for POS and Sales Orders button. Hyperspace has a...
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Adding non-inventory products to Heartland Retail Point of Sale
When using the Heartland Retail / Shopify Connector, we ask that you create 4 non-inventory items in Heartland Retail Point of Sale. Hyperspace will add these as line items to Sales Orders if cert...
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Create an API Token for Heartland Retail Point of Sale
Follow the steps below to generate your API token. 1. Click on the right drop-down under your name and click on ‘My Account’ 2. Click on the ‘API Tokens’ tab 3. Click on ‘Generate new toke...
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Enrolling Devices for Apple DEP with Hyperspace - NetSuite ERP users
The first step is to create sales (with serialized devices) in NetSuite ERP for Apple's Device Enrollment Program. Be sure to mark the serialized devices for Apple DEP and enter the Organizational ...
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Troubleshooting Order Download Issues
Here are a few things to check if online orders are not downloading to Lightspeed. There are 2 articles below. If no orders are downloading to Lightspeed. 1. Make sure that the register is open ...
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Enabling Shopify Gift Cards for Lightspeed
Hyperspace enables you to use Lightspeed gift cards in your Shopify checkout page. You must be using Shopify Plus to enable this feature. Shopify Plus is the only version of Shopify that allows you...
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Shopify Configurations for Lightspeed
The Hyperspace Shopify Integration platform can be configured in a number of ways for Lightspeed to Shopify Integration. It can be tailored to suit the particular needs of your business whether yo...