Brett Gordon
Articles
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Amazon SP-API Developer Update
Amazon introduced a new API to download orders called SP-API. Hyperspace upgraded all systems to support the new API. Unfortunately, Amazon has also created a new secondary process that requires Hy...
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Order Sync / Download Tips
If orders have stopped syncing from Shopify to Heartland Retail Point of Sale, please check the following: A. The most common reason for orders to stop syncing to Heartland Retail Point of Sale i...
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Hyperspace Integration - New Feature Requests
‘Outside of the Box’ Requests If you currently use Hyperspace for integration, the time may arise when you require a new feature or setting that does not exist in the platform today. It may be som...
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Creating a Sales Representative in Heartland Retail Point of Sale
To create a Sales Representative in Heartland Retail Point of Sale, you create a new user like any other employee. You want to click the Sales Rep for POS and Sales Orders button. Hyperspace has a...
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Adding non-inventory products to Heartland Retail Point of Sale
When using the Heartland Retail / Shopify Connector, we ask that you create 4 non-inventory items in Heartland Retail Point of Sale. Hyperspace will add these as line items to Sales Orders if cert...
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Create an API Token for Heartland Retail Point of Sale
Follow the steps below to generate your API token. 1. Click on the right drop-down under your name and click on ‘My Account’ 2. Click on the ‘API Tokens’ tab 3. Click on ‘Generate new toke...
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Enrolling Devices for Apple DEP with Hyperspace - NetSuite ERP users
The first step is to create sales (with serialized devices) in NetSuite ERP for Apple's Device Enrollment Program. Be sure to mark the serialized devices for Apple DEP and enter the Organizational ...
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How do I subscribe to VEND 3rd Party Billing?
All charges for using the E-Invoice Application are billed directly through VEND Point of Sale. In order to activate 3rd party billing for your E-Invoice Application please follow the steps listed ...
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Syncing the Remote Rule to VEND Point of Sale
The E-Invoice QR Code will print to your VEND receipt. The printed receipt created directly from VEND Point of Sale will contain the QR Code. If the QR does not print on your receipt please try thi...
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How do I disable E-Invoices from sending automatically to my customer's email address?
In your Hyperspace settings, go to your App Settings: Under your scheduling jobs... Look for this setting: Turn that setting to 'Disabled'. That will stop emails from being automatically sent to...